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GRIEVANCE REDRESSAL CELL

 

Kongunadu College of Engineering & Technology has evolved a fruitful and useful mechanism to find out solutions for the day-to-day problems and grievances of the students. A Grievance Redressal Cell has been constituted in Kongunadu College of Engineering & Technology in accordance with the regulations of University Grants Commission.

OBJECTIVES

  • To maintain a fair, unbiased, and consistent system for redressal of various issues faced by the students.
  • To ensure strict confidentiality so that students approach the Grievance Redressal Cell without the fear of any vindictive activity.
  • To maintain a conducive atmosphere and relationship between the students and faculty without giving any chance to widen the gap between them that may arise because of certain simple misunderstandings.
  • To ascertain that immediate suitable actions are taken by addressing the faculty or by requesting the management depending upon the nature of the grievance.

Mechanism of Grievances and Redressal Cell

  • The Grievance Redressal Cell has been formed solely to provide solutions for the grievances of the students which arise then and there.
  • The students drop their grievance letters in the suggestion boxes provided in our campus or send online to the email This email address is being protected from spambots. You need JavaScript enabled to view it..
  • The grievances dropped in the suggestion boxes are collected periodically and they are analysed by the committee and forwarded to the concerned department for remarks. After receiving the remarks, the committee discusses about them, takes suitable actions to solve the grievances if found genuine.       
  • On receipt of the grievances the Grievance Redressal Cell scrutinizes, analyzes carefully and discusses with the concerned person to find out on amicable solution without affecting the interests of both the parties.
  • The students are fully free to submit their grievances regarding academic or personal matters in the meeting. A formal review meeting will be convened to deliberate the proceedings of the grievance received from the student.
  • If the grievances are pertaining to the decision of the management, the committee will submit a report to the management with its remarks or recommendations.
  • If the grievances are found to be not reasonable, the students are explained about the impossibilities to implement them. In all cases maintaining strict confidentiality is ensured by the Grievance Redressal Cell.

 Composition of Grievances and Redressal Cell

A Grievance Redressal Committee has been re-constituted for the academic year 2022-2023 with the following faculty members to address the complaints and suggestions received from the student.

 

S.No

Name of the Committee Member

Address

Membership

        1        

Dr.R.Asokan

Principal, KNCET

Chairperson

2

Dr.D.Jagadeesh

HoD, Department of Mech

Convener

3.

Dr.C.Saravanabhavan

HoD, Department of CSE

Member

4.  

Dr.S.Kavipriya

HoD, Department of Civil

Member

5

Dr.K.Baskar

HoD, Department of AD

Member

6 

Dr.A.Nithya

 ASP/Mech

Member

7 

A.Sujipriya

Student AG

Member

8 

K.Sugash

Student AD

Member

9 

S.Shirley Pricilla

Student BME

Member

10 

R.Logesh

Student Civil

Member

11 

M.Sivanesan

Student CSE

Member

12 

V.Suryagayathri

Student ECE

Member

13 

T.Thinagaran

Student EEE

Member

14 

N.Nithiya Shree

Student IT

Member

15 

J.Bharathiraja

Student Mech

Member

 

Academic Year  2022 - 2023

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

28.09.2022

Students raised a complaint regarding darkness in the front of boys hostel while taking tea at night time.

The focus light was fixed on the required place.

2

Students need additional water facilities during break time since they face difficult to fetch water due to overcrowd.

The additional water canes were kept in each floor.

3

Students requested to arrange Industrial Visit to other States.

Students of all the departments were taken for industrial visit to other states from 20.10.2022 to 22.10.2022.

4

18.11.2022

BME Students requested to arrange core company training.

Sufficient insights has been delivered to the students through the Value Added Course on ‘Medical Coding’ on 10.02.2023 & 11.02.2023.

5

Students want to avail On duty during coaching examination time also.

Provided OD for the students during coaching examination to attend event in reputed colleges.

6

Students asked to keep one more tumbler in water doctor to avoid crowd.

Extra one tumbler was kept in water doctor.

7

02.03.2023

Girl Students requested to organize Women’s Day celebration in a grand manner

Women’s day was celebrated on 08.03.2023 in a grand manner.

8

Hostel students asked to spray mosquito repellent liquid to avoid mosquito bites and other insects.

Mosquito repellent liquid is being sprayed in the hostel at regular intervals.

9

Students are interested to organize Hackathon this time also like previous year.

Hackathon was organized during the month of March and April.

10

Hostel students informed the difficulty of getting net connection in some places of the hostel.

Made availability of WiFi accessing portal in all the places of the hostel.

11

Students requested to provide pups snacks in the engineering block itself due to overcrowd in the canteen and also they face difficult to go to the canteen within a break.

Arranged pups and snacks daily in the engineering block for the students from 08.03.2023 onwards.

 

Academic Year  2021 - 2022 

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

04.08.2021

Students are asked to do internship training Program through online to update the current industrial technologies and its demands

Suggested to make arrangements for virtual Internship training through convenient online mode.

2

Students insisted to conduct placement training in the college

Permitted to conduct the placement training in the college with strict adherence of COVID measurements

3

Students are requested to provide entrepreneurship training programme through online

Decided to provide an Entrepreneurship training programme for promoting innovation and start-up culture inside the campus through Kongunadu Innovation Council(KIC).

4

04.09.2021

Students requested for applying new passport, aadhar corrections etc.

Informed the faculty incharge to make an arrangement for the same.

5

Students requested to do mini projects and to do hackathons idea implementation works on college premises itself.

A separate hour is allocated from 4PM to 5PM for doing mini projects and to prepare for various competitions like hackathons, paper presentations in symposiums and conferences.

6

Students asked to provide some free and open source software for self learning purpose.

Suggested to register in IIT spoken tutorial.

7

06.10.2021

Students requested to conduct extra coaching in order to prepare well for end semester examination.

Permitted to conduct third coaching based on students’ willingness.

8

Students requested to give Japanese Language Training and Placement support

Planned to give Japanese Language Training and Placement Support in the next semester.

9

Students requested to provide support for getting internship.

Provided guidance to register in AICTE internships in AICTE Internship Enterprise portal

10

03.03.2022

Students requested to conduct Japanese language inside the campus instead of online mode

Permitted to conduct Japanese language training inside the campus itself.

11

Students insisted to organize various programmes in the physical mode for more effectiveness.

Planned to organize programmes in the physical mode hereafter and also instructed the student coordinator to involve in all kind of arrangements.

12

Students requested to conduct Hackathon for all the departments with more events on different days.

Suggested to conduct Hackathon as per students desire.

13

02.04.2022

After the COVID-19 lockdown, Students requested to do offline internship program at companies

The committee permitted the students to do offline internships at industries as per the protocols given by the Tamil Nadu Government.

14

Students asked to take them for Industrial visits to get a practical exposure.

Planned to give Japanese Language Training and Placement Support in the next semester.

15

Students are interested to participate in Internal MSME Hackathon 2022 for promoting entrepreneurship.

Allowed to participate in Internal MSME Hackathon 2022 to promote entrepreneurial skills.

16

04.05.2022

All the final year students asked for a farewell party celebration.

Discussed and approved to conduct farewell along with parents meeting and offering placement order as Trio Fest.

17

Students wanted to perform a guest performance during any programme.

Gave approval to perform the guest performance during Multimedia Valedictory function and Trio Fest.

18

Students asked for coaching classes in the evening.

Permitted to conduct coaching classes and also made bus arrangements in the evening.

 

 Academic Year  2020 - 2021

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

04/09/2020

Students asked more practices for Multi Choice Questions (MCQs) in all the subjects

Decided to give more practices and test for MCQs in all the subjects.

2

07/10/2020

Students requested to provide more videos on lab experiments apart from Virtual lab through Online mode

Suggested to provide additional videos to the students inspite of taking virtual lab through Online mode

3

04/11/2020

Students found difficult in attending End Semester Online Exam in their native places due to poor connection of network.

Provided facilities for attending End Semester Online Exam to those students in the college itself.

4

03/02/2021

NIL

NIL

5

03/03/2021

Final year students asked permission to attend virtual conference. 

Permission granted to attend the virtual conference. 

II and III year students asked to recap the topics which were taken through online mode.

Informed the subject handlers to revise the portions taken during online class.

6

03/04/2021

Final year students asked for more placement classes to get placed in MNCs. 

Informed CTC staff to give more training for placements. 

Students requested to conduct Mock Test before the End semester exam

Permitted to conduct the Mock Test

 

Academic Year  2019 - 2020

 

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

04/07/2019

Eligible students from mechanical department asked for TCS special training apart from regular training to get placement.

Permitted those students for the TCS special training along with other eligible students of circuit branches.

2

Mechanical students want to use R&D lab for their mini projects.

Permitted to use R&D lab for their mini projects.

3

Students of circuit branches need a seminar in the area of power.

Decided to conduct a seminar on power by ICTACT

4

The students requested to allow for Industrial visit during this month.

Allowed to go during the month end holidays.

5

07/08/2019

Mechanical students asked to conduct seminar on ‘Solar Heat’ for their project work.

Decided to conduct Seminar on ‘Solar Heat’

6

Students of all circuit branches requested to provide facilities for NAD registration.

Permitted to use net lab and other departmental labs for NAD registration for all the branches of students.

7

Students of all the branches asked technical support for submitting project in TNSCST

Provided the required technical support for the students to complete their project

8

04/09/2019

Students of circuit branches requested to conduct competition on Coding apart from Talk Shop.

Decided to conduct competition on Coding for the students.

9

Girl students suggested to conduct competition on Talk Shop exclusively for girl hostellers’ in the hostel venue.

Agreed to conduct the competition on Talk shop for girls hostellers’ in the hostel venue

10

Students of all the branches requested to arrange for applying passport.

Arranged all the arrangements and other facilities for applying passport.

11

04/10/2019

Nil

Nil

12

03/01/2020

Student wants to celebrate the pongal with cultural events.

Decided to conduct a Motivational programme along with the dance performance.

13

Students requested to make arrangement for Aadhar card corrections or changes.

Asked to arrange a team from outside to carry out the corrections or changes in the Aadhar card.

14

Students desired to improve their scoring in the unit test.

Allowed those students to appear for the improvement test.

15

04/02/2020

Students requested to increase the timings of cultural events for each department.

Permitted to provide extra minutes to each department for the cultural events

16

Students also requested to give more time for annual day dance practice.

Cancelled the improvement test and allowed to practice for the cultural events.

17

03/03/2020

Students asked more coaching classes for practicing and to secure good marks

Permitted to conduct more coaching classes and exams

18

03/04/2020

NIL

NIL

 

Academic Year  2018 - 2019

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

20/06/2018

Placement and research activity during the GMT hour for above average students of III & IV year of all the departments.

Permitted if the CGPA is above 7.5

2

04/07/2018

Nil

Nil

3

04/08/2018

Night study in hostel itself for all the Hostellers.

Permitted if they pass in all terminal exams.

4

04/09/2018

Joining in IIT spoken tutorial by II & III year Mechanical & Civil students.

Permitted so as to improve the technical knowledge.

5

04/10/2018

Nil

Nil

6

04/01/2019

Nil

Nil

7

04/02/2019

Outside faculty to be the judges for cultural programme in annual day function.

Agreed to invite the judges from outside for cultural programme in annual day function

8

04/03/2019

Boys Hostellers wants to celebrate hostel day this year after long gap.

Permitted to celebrate the hostel day for both girls and boys hostellers on the same day with a condition of not breaching the rules.

9

04/04/2019

Arrear students asked to conduct special coaching classes for all the arrear subjects they have.

Agreed to conduct special coaching for all the arrear subjects for all the arrear students during the college hours.

 

Academic Year  2017 - 2018

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

04/07/2017

To give welcome address and vote of thanks in the functions by students themselves.

Allowed to organize the functions by students themselves irrespective of II, III & IV year of all the departments.

2

04/08/2017

Organizing the technical events by students themselves in technical Symposium.

Students were allowed to organize the functions irrespective of II, III & IV year of all the departments.

3

07/09/2017

Nil

Nil

4

04/10/2017

Extra coaching class for tough subjects

Decided to conduct extra coaching for tough subjects

5

04/01/2018

Awareness program for higher education 

Instructed the coordinator Higher Education Cell to arrange such programs for III & IV year of all the department students.

6

05/02/2018

Certificate or shield instead of cash prize for the dance in the annual day function

Decided to give Cash prize and certificate.

7

05/03/2018

Extension of coaching time for III & IV year of all the department students.

Coaching time increased from 6.00 to 6.30 pm.

Cancellation of night study in the hostel during coaching period.

The students were allowed to study in their rooms.

8

04/04/2018

Special coaching for arrear students

Decided to conduct special coaching to clear the arrears for all year of all the department students.

 

 Academic Year  2016 - 2017

S.NO

DATE OF MEETING

GRIEVANCE

ACTION TAKEN

1

06/07/2016

More Industrial visits related to the subject for III year of all departments.

The industrial coordinators were requested to arrange for more industrial visits for all the III & IV year of all the departments.

2

05/08/2016

Nil

Nil

3

06/09/2016

Difficulty in writing the slow track, retest, continuously without any break.

Decided to conduct the slow track between 4.20 to 5.00 pm and Re terminal exam between 5.30 to 7.00 pm for all the year of all the departments.

4

05/10/2016

Nil

Nil

5

04/01/2017

To prepone the Terminal Examination I to celebrate pongal.

Decided to conduct Terminal Examination I before pongal

6

04/02/2017

Prize for best dance performance in the annual day function

Decided to give cash prize award of I prize-Rs.3000, II prize- Rs.2000, Rs.1000

7

04/03/2017

Nil

Nil

8

05/04/2017

Nil

Nil

 

 

  Academic Year  2015 - 2016

S.NO DATE OF MEETING DESIGNATION PERSON
1 06/07/2015 To conduct Terminal Examination instead of unit test as was in previous semester.

Decided to follow the previous semester system for all the year of all the departments.

2 05/08/2015

No evening placement classes during the Terminal Examination for all the IV year of all the departments.

Evening placement classes cancelled during the Terminal Examination.
 3 05/09/2015 Nil Nil
 4 05/10/2015 Industrial visit and special placement training before campus interview for all the IV year of all the departments.

Decided to give placement training and industrial visit according to the needs of the recruiter.

5 05/02/2016 To conduct the annual day in February instead of March.

Decided to conduct the annual day in February since march month is nearer to the exam period.

6 05/03/2016 Nil Nil
7 05/04/2016 Hostel accommodation for day scholar students during coaching period.

Decided to allow the students to stay in the hostel on payment of Rs.200 per day.

 

 

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